Choose How You Stroll

There are two ways to enjoy Window Stroll this season. On our busiest days, reserve your spot online in just a few minutes. Your reservation includes a confirmation email, one hour of parking validation, and a contribution to Make-A-Wish Utah. On free days and every morning before noon, simply walk in, with no reservation needed.

Already here without a reservation? Book from your phone or at our Lobby check-in table, subject to availability. Groups of 20 or more, please use our group request form .

After You've Reserved

You'll receive a confirmation email once your reservation is complete. When you arrive, park in the hotel garage and take the Lobby elevators, not the Ballroom elevators, to our Lobby check-in table. There, show your confirmation and parking ticket to receive your stamp for the day and one hour of parking validation. Standard rates apply after the first hour. We'll hold your spot for 15 minutes, and most guests enjoy the windows in about an hour.

For Hotel Guests & Dining Patrons

Staying or dining with us? Your Window Stroll access is complimentary, with no reservation needed. Simply stop by the Lobby check-in table. Overnight guests of The Grand America and Little America Hotel can show their room key, and guests of any Grand America restaurant or lounge can show their dining receipt. Catered event guests, just let our team know. Retail purchases do not include complimentary entry.

map of the window stroll

Map

A Stroll Through the Season

Begin your stroll in the Lobby. Take the Lobby elevators up from the parking garage and follow the signs to the check-in table, where your journey through the season’s window displays begins. From there, follow the path around the Courtyard to discover all 14 displays, each marked on the map with a red triangle, along with our famous Gingerbread House.

Frequently Asked Questions

Which days require a reservation?

Fridays through Sundays, 12-9 PM, from November 20 to December 20, and every day, 12-9 PM, from December 21 to January 3.

When can I visit without a reservation?

Every day November 1-19, Monday through Thursday through December 17, and any morning before 12 PM.

How do reservations and donations work?

It's a simple two-step process. First, reserve your spot online, free of charge. Then, use the link in your confirmation email to donate directly to Make-A-Wish Utah. At check-in, just show your reservation confirmation.

How much should I donate?

We recommend $5 per guest ages 5 and up, and one donation covers your whole party. You'll donate directly through Make-A-Wish Utah using the link in your confirmation email.

What do I need to bring to check-in?

Your reservation confirmation, your donation confirmation on days when a donation is required, and your parking ticket if you parked in the hotel garage.

Do young children need a reservation?

No. Children 4 and under are always complimentary.

Where do the donations go?

100% of donations go to Make-A-Wish Utah.

Why are some reservations complimentary?

From December 23 through January 3, reservations are our holiday gift to you. If you'd like to share the spirit of the season, you can add an optional donation to Make-A-Wish Utah when you book.

How early should I arrive for my reservation?

We recommend arriving 15 minutes prior to the time on your reservation.

Can I reserve when I arrive?

Yes, subject to availability, on your phone or at our Lobby check-in table.

Do you accept cash?

No. Window Stroll is cashless.

Can I cancel or receive a refund?

All reservations are final and non-refundable.

What if I'm running late?

We'll hold your reservation for 15 minutes.

How long should I plan to stay?

Most guests enjoy the windows in about an hour.

Is Window Stroll accessible?

Yes! Window Stroll is wheelchair accessible, and guests of all abilities are welcome.

Can I bring a stroller?

Absolutely. Strollers are welcome throughout Window Stroll.

Can I bring my dog?

We kindly ask that pets stay home. ADA service animals are welcome.

Can I take photos?

Yes! Phone photos are encouraged. Professional camera equipment is not permitted.

Why is Window Stroll offering reservations this year?

After record crowds last season, reserved entry on our busiest days means more room, shorter waits, and a more comfortable visit for everyone.

After You've Reserved

You'll receive a confirmation email once your reservation is complete. On days when a donation is required, use the link in that email to make your donation to Make-A-Wish Utah, and keep your donation confirmation handy. When you arrive, park in the hotel garage and take the Lobby elevators, not the Ballroom elevators, to our Lobby check-in table. There, show your reservation confirmation, donation confirmation, and parking ticket to receive your stamp for the day and one hour of parking validation. Standard rates apply after the first hour. We'll hold your spot for 15 minutes, and most guests enjoy the windows in about an hour.